Terms of Service

Properant is a California property research platform. The information in the Service (the "Data") is compiled from county and other public records — assessor rolls, recorder filings, foreclosure and lien records, and similar government sources — together with licensed and computed information. The Data reflects what those records say, as of when they were captured. It is provided for general informational and research purposes only.

Properant does not provide legal, financial, tax, investment, or title advice. The Data is not a title report, an appraisal, or professional advice of any kind. Always verify independently — with the county, a title company, or a licensed professional — before acting on it.

Public records contain errors, omissions, and delays, and so can any service built on them. WE DO NOT WARRANT THAT ANY OF THE DATA IS ACCURATE, COMPLETE, CURRENT, OR FIT FOR ANY PARTICULAR PURPOSE. The Service and all Data are provided "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, and the entire risk as to their quality, accuracy, and use rests with you. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, and we accept no liability for false, inaccurate, outdated, incomplete, or missing data, or for any decision you make or action you take in reliance on the Service.

We keep this one simple and friendly: one account is for one person — you. Please don't share your login, let anyone else work out of your account, or run it in more than one place at once. The Service allows a single active session per account, so signing in on a new device signs out the previous one — that's by design, not a bug. If your team grows and you need more seats, reach out at support@properant.com and we'll get everyone set up properly. Accounts are personal and non-transferable, and selling, renting, or lending access to your account isn't permitted.

You are responsible for everything done under your account and for keeping your credentials secure. You must be at least 18 and provide accurate, current registration information, including a working phone number and email address.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service and Data solely for your own internal real-estate research, marketing, and business purposes during your active trial or subscription. All rights not expressly granted are reserved. This license ends when your access ends, and it never includes the right to keep, republish, or commercialize the Data.

You may not, directly or indirectly:

• Scrape, crawl, spider, harvest, or extract any portion of the Service or Data by any automated means — robots, scripts, headless browsers, extraction software, or any similar tool — or engage in "screen scraping" or "database scraping" in any form;
• Bulk-download, mass-export, mirror, or systematically retrieve Data beyond the export allowances built into your plan, or circumvent, probe, or overload any rate limit, cap, authentication, or security measure;
• Copy, sell, resell, license, sublicense, distribute, redistribute, publish, transfer, syndicate, or otherwise make any portion of the Data available to any third party, in any medium, for any purpose;
• Build, enhance, train, or populate any database, product, model, or service with the Data — including derivative databases, valuation models, lead lists for resale, or the training or enrichment of any artificial-intelligence or machine-learning system;
• Probe, scan, penetration-test, reverse-engineer, decompile, or attempt to gain unauthorized access to the Service, its systems, its interfaces, or other users' accounts, or interfere with the Service's operation;
• Access or monitor the Service for benchmarking or any competitive purpose, or use it to build a competing product;
• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.

We take this seriously. We monitor usage patterns, and we treat scraping, harvesting, systematic extraction, credential sharing for extraction, and attempts to exploit or exfiltrate our database as material breaches. Any of them results in immediate termination of your account without refund, and we reserve every legal and equitable remedy — including injunctive relief and claims under applicable computer-fraud, contract, and intellectual-property laws — along with the recovery of our enforcement costs, including reasonable attorneys' fees. Unauthorized access or extraction may also violate criminal law.

On any termination of your access, your license to the Data ends and you must delete Data you exported, except records you are legally required to keep and work product you lawfully created for your own transactions while subscribed.

Properant is not a consumer reporting agency, and the Service is not a "consumer report" as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. ("FCRA"). You may not use the Service or Data, in whole or in part: (i) as a factor in establishing any individual's eligibility for credit, insurance, employment, housing, or tenancy; (ii) in connection with a determination of eligibility for a government license or benefit; (iii) in connection with underwriting insurance; or (iv) in any manner that would cause the Service to constitute a consumer report under the FCRA or any similar law. If your purpose requires an FCRA-compliant source, do not use Properant for it.

Some features surface owner contact information or help you send mail. If you contact anyone using the Service, compliance is solely your responsibility. You represent and warrant that your calls, texts, voicemails, emails, and mailings will comply with all applicable laws and rules, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, federal and state Do-Not-Call registries and laws, CAN-SPAM, and all state analogues — including obtaining any required consent before autodialed or prerecorded calls or texts, honoring opt-outs, scrubbing against Do-Not-Call lists, and respecting time-of-day restrictions. We do not scrub, verify, or warrant any contact information for outreach compliance, and nothing in the Service is legal advice. You will maintain your own consent and compliance records, and you agree to indemnify us for any claim arising from your outreach.

New accounts may receive one free trial of 3 days. One trial per person — and per phone number and email address; creating additional accounts or aliases to obtain extra trials is a breach of these Terms and grounds for termination. No payment method is required for the trial, and nothing is charged unless you subscribe. When your trial ends, access to the Service stops until you subscribe. Some features — currently including skip tracing, direct mail, and the Auction House — are not part of the free trial and require a paid subscription; certain of those features also carry their own usage-based charges, which are shown to you before you incur them.

The subscription is $99.97 per month (plus any applicable taxes), billed in advance to your payment method through our payment processor.

Your subscription renews automatically each month, and your payment method will be charged the then-current subscription fee at the start of each billing period, until you cancel. By subscribing, you expressly authorize these recurring charges.

Cancellation is easy and you keep what you paid for: you can cancel at any time, online, through the billing portal in your account settings (effective immediately upon submission) or by emailing support@properant.com. Canceling stops all future charges. Your access continues, unchanged, through the end of the billing period you already paid for — and then simply doesn't renew. A cancellation ends future billing; it is not a refund of the current period.

Because the Data is delivered and usable the moment you have access, subscription fees generally are not refundable, and we don't provide credits for partial months or unused features. That said, we're reasonable people: if something genuinely goes wrong on our end — for example, a billing error or an extended failure of the Service that we caused — reach out to support@properant.com and we'll make it right, which may include a refund at our discretion.

If we change the subscription price, we will notify you in advance by email and the new price will apply only from your next renewal — never mid-term. If a charge fails, we may retry it and suspend access until payment succeeds. Please contact us before disputing any charge with your card issuer; chargebacks on validly incurred fees are a breach of these Terms.

Plans include usage allowances (for example, daily property views and searches, and export limits for property reports and spreadsheets). Allowances are enforced automatically, exist to keep the Service fast and to protect the Data, and may be adjusted prospectively. Attempting to evade them is a breach of Section 4.

The Service — including its software, design, compilations, arrangements, and enhancements of the Data — is owned by Properant and its licensors and is protected by copyright, database-rights, trade-secret, and other laws. Properant's name, logo, and branding may not be used without our written permission. Feedback you send us may be used by us without restriction or obligation.

You may stop using the Service at any time (Section 8 governs billing). We may suspend or terminate your access immediately, with or without notice, if you breach these Terms — including any Section 4 or 5 violation — or where necessary to protect the Service, the Data, or other users. Termination for breach forfeits any remaining prepaid period without refund. Sections 2, 4 (license limits), 5, 6, 10, and 12–15 survive termination.

To the fullest extent permitted by law: (a) in no event will Properant or its owners, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, or failed investment outcomes, arising from or related to the Service or the Data, even if advised of the possibility; and (b) our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the subscription fees you actually paid us in the six (6) months immediately before the event giving rise to the claim. These limits apply regardless of legal theory and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations; in those, these limits apply to the fullest extent permitted.

You agree to defend, indemnify, and hold harmless Properant and its owners, employees, and suppliers from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service or Data; (b) your outreach to any person (Section 6); (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party.

Please contact support@properant.com first — most issues resolve fast. Failing that, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS in Sacramento County, California, before a single arbitrator, in English, rather than in court — except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or the Data (including scraping). You and Properant each waive the right to a jury trial and the right to bring or participate in any class, collective, or representative action. You may opt out of this arbitration provision within 30 days of first accepting these Terms by emailing support@properant.com with the subject "Arbitration Opt-Out."

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules; any court proceedings permitted under Section 14 must be brought in the state or federal courts located in California, and you consent to their jurisdiction. These Terms plus our Privacy Policy are the entire agreement between us regarding the Service. We may update these Terms; material changes will be posted here with a new effective date, and for significant changes we will notify you by email or in-app and may ask you to re-accept. Continued use after the effective date is acceptance. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. By clicking a box or button indicating acceptance, you are providing a legally binding electronic signature.